Piggyvest Business

Terms of use

Please note that your use of and access to the services (as defined below) are subject to the following terms; if you do not agree to all of these terms, you may not use or access the services in any manner.


1. ACCEPTANCE OF TERMS


These Terms of Use (these “Terms”), together with any documents expressly incorporated by reference in these Terms, represent an agreement between you and PiggyTech Global Holdings Limited (“PiggyVest”) and contain the terms and conditions governing your use of and access to our website at[.]and all affiliated websites and mobile application owned and operated by us (collectively, the “Website”) and our products, services, and applications (together with the Website, the “Services”) including any content or functionality offered through the Website or the Services, whether as a guest, registered user or on the authorisation of a User.


“You”, “your” and “Business User” mean the legal entity (including sole proprietors, partnerships and companies) and its Representative(s) who use or access the Services.

“We,” “us,” and “our” mean PiggyVest and its successors, affiliates, and assignees.

“Representative” means the individual authorised to open and maintain an account on behalf of a legal entity.

“Business Account” means the registered account you have with us for the Services.

“Business Day” means weekdays excluding Saturdays and Sundays and all other days officially declared work-free days/public holidays in Nigeria.

“Content” means features, information, materials, and content provided and depicted through the Services.

By registering and signing up to use this Website, you agree that you have read, understood, and accepted all of the Terms contained herein. You also accept and agree that you are solely responsible for understanding and complying with all laws, rules and regulations that may be applicable to your use of the Services.

These Terms are legally binding and serve to govern your use of this Website. PLEASE READ AND UNDERSTAND THE TERMS CAREFULLY BEFORE AGREEING TO BE BOUND BY THEM.

Your use of and access to the Services are subject at all times to these Terms and our Privacy Policy. Please read these Terms and our Privacy Policy carefully. By using or accessing the Services, you represent that you have read and understand these Terms and our Privacy Policy and you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions of these Terms and our Privacy Policy, do not use or access the Services.

As a Representative registering an account and using this Website on behalf of a legal entity, you:

  1. confirm that you have obtained the necessary authority to agree to these Terms; and
  2. bind both yourself and the person, company or other legal entity or organisational project, to these Terms.
All information provided by you will be treated securely and strictly in accordance with the Nigeria Data Protection Act 2023 and other extant applicable data protection laws and regulations.

Additional Terms

In conjunction with your access to or use of the Services, you may be subject to additional terms, rules, policies, and conditions that are posted on this Website, including, but not limited to, terms and conditions for any new features, refunds or rewards programs (the “Additional Terms”), which are hereby incorporated by reference into these Terms.

In the event of a conflict between the Additional Terms and these Terms, these Terms will control and supersede any such conflict, inconsistency or ambiguity.


2. GOVERNING LANGUAGE


The governing language of these Terms and all communication between PiggyVest and you will be in English language.

1. CONSENT TO USE ELECTRONIC SIGNATURES AND COMMUNICATIONS
Your Consent - To the extent permitted by applicable law, you consent to use electronic signatures and to electronically receive all records, notices, statements, communications, and other items for all Services provided to you under these Terms and in connection with your relationship with us (collectively, “Communications”) that we may otherwise be required to send or provide you in paper form (e.g., by mail).

By accepting and agreeing to these Terms electronically, you represent that: (1) you have read and understood this consent to use electronic signatures and to receive Communications electronically; and (2) your consent will remain in effect until you withdraw your consent as specified below.

Your Right to Withdraw Your Consent - Your consent to receive Communications electronically will remain in effect until you withdraw it. You may withdraw your consent to receive further Communications electronically at any time by contacting us at +234(0)8097924851 or [email protected] If you withdraw your consent to receive Communications electronically, we will close your Business Account, and you will no longer be able to use your Business Account or the Services, except as expressly provided in these Terms. Any withdrawal of your consent to receive Communications electronically will be effective only after we have a reasonable period of time to process your withdrawal. Please note that withdrawal of your consent to receive Communications electronically will not apply to Communications electronically provided by us to you before the withdrawal of your consent becomes effective.

You Must Keep Your Contact Information Current With Us - In order to use the Services, you must provide your email address and also verify your mobile device number or other text message address to us, and you must expressly consent to receive text messages relating to the Services at that number or address. Third-party data and message fees may apply. To verify your mobile device number or text message address, we may send you a code via text message to the mobile device number or text message address you provide, and you must enter that code as instructed by us. If you change your mobile device number or text message address, you must promptly provide and verify your new mobile device number or text message address.

In order to ensure that we are able to provide Communications to you electronically, you must notify us of any change in your email address and your mobile device number or other text message address by updating your profile on the Website.

Changes - We reserve the right, in our sole discretion, to discontinue the provision of electronic Communications or to terminate or change the terms and conditions on which we provide electronic Communications. Except as otherwise required by applicable law, we will notify you of any such termination or change by updating these Terms on the Website or delivering notice of such termination or change electronically.


3. ELIGIBILITY TO USE THE SERVICES


In order to use the Services, you must: (a) accept and agree to these Terms, our Privacy Policy and such other terms, conditions and agreements communicated by us to you; (b) register with us on the Website or be authorised by a registered Business User to use the Services in a manner agreed by us; (c) be validly existing and registered as a legal entity in the Federal Republic of Nigeria and can enter into a binding contract with us, and only in compliance with these Terms and all applicable local, state, national and international laws, rules and regulations; (d) in the case of a Representative, be a Nigerian citizen (or a legal Nigerian resident) of at least eighteen (18) years of age and have the authority to bind the legal entity; (e) have a Bank Account with a Nigerian financial institution; and (f) provide all information requested by us, such as your corporate information and documentation including but not limited to documentation issued by the Corporate Affairs Commission, the name of your Representative(s), email address, mobile number, online credentials for your Bank Account, evidence of tax filing, and such other information as we may request from time to time (collectively, “User Information”).

Your eligibility to use this Website also depends on the country you reside in. Currently, this Website operates only in Nigeria, and is only available to users who have Nigerian bank accounts. You may use the Services only if you agree to form a binding contract with PiggyVest and are not a person barred from receiving services under the laws of the applicable jurisdiction.


4. ABOUT PIGGYVEST BUSINESS


PiggyVest Business is a platform that provides growth tools for businesses that require financial services. A Business User may use or access the following Services via this Website:

  • Business Accounts: Piggyvest Business provides three distinct types of business accounts tailored to meet your financial needs with a focus on flexibility and ease of use -
    1. Expense Account - The expense account offers several key features that make it a valuable tool for you to manage your day-to-day business expenses.
    2. Savings Account - The savings account is an ideal option for you to grow your savings while maintaining a degree of liquidity.
    3. Settlement Account - The settlement account serves as a collection account for managing incoming funds from various sources such as point of sale (POS) transactions and application programming interfaces (APIs).

    These accounts are automatically assigned to you once you complete your onboarding on the Website. Each account serves a specific purpose, offering unique features to cater to your diverse financial requirements. You will receive interest or other earnings on the funds in your Savings Account only, in accordance with the rates, timelines and other terms as specified on the Website.

    You also have the option to create sub-accounts under these three primary Business Accounts, which you can name and manage according to your specific requirements and purposes.

  • Transfers: The Transfer Services allows users to send, receive and request money from people and businesses.

    As a Business User initiating a transfer of funds, the Transfer Services may allow you to send funds to your designated recipient (“Recipient”) by selecting the Recipient and the transfer amount (a “Payment Instruction”).

    By initiating each transfer to a Recipient via the Transfer Services, you authorise us and the applicable bank or partner financial institutions to debit the amount you specify and applicable charges from your Business Account on this Website, bank account or other payment instrument registered with us, and to send those funds to the designated Recipient upon your request.

    To fund your Business Account, you can initiate a transfer from a bank account to the assigned virtual account number linked to your Business Account or receive inflows from other persons or businesses. You can also fund your Business Account by initiating a transfer from another business account on the Website.

    You can automate and manage recurring fund transfers, specifying the frequency (daily, weekly, or monthly) and the type of transfer (fixed amount or percentage of the balance), using Scheduled Payments, (also known as Standing Orders), a feature on the Website.

    Your use of the Transfer Services means that you authorise us to take all actions required for your access to and/or our provision of the Transfer Services. You must not attempt to circumvent any restrictions to the Transfer Services imposed by any regulatory authority, under applicable law and/or by us.

    Your funds will remain in your Business Account until you instruct us to transfer any or all of your funds from your Business Account to your Bank Account. We will generally transfer the requested funds from your Business Account to your Bank Account within two Business Days of when we receive your request. It is important to know the amount of available funds in your Business Account before instructing us to transfer funds from your Business Account.

    If you do not have sufficient available funds in your Business Account to cover the amount of the requested transfer, your request for the transfer will be declined. We may also transfer funds from your Business Account to your Bank Account without notice to you upon the closure of your Business Account as described below and at any time if required by applicable law or if we, in our sole discretion, suspect the Services are being used for illicit purposes or otherwise in violation of these Terms.

  • Branch: Branch is a digital representation of a physical business location or division. It is created within the Branches Management module of the Website. You can organize your business operations into different branches, each with its own set of details such as Branch Name and Location.

    The management of a branch is typically carried out by the Super Admin. You will be required to assign one of your Representatives to be a Super Admin. The Super Admin has the authority to create, view, and manage branches.

    Each branch has the capability to manage its own Business Account on the Website. This means that each branch can independently handle its accounts, user management, and transactions. You can also customize roles and permissions for each Representative within a branch on the Website.

  • Point of Sales (POS) Terminals: We will, at our sole discretion, deploy such agreed number of POS Terminals to you upon receipt of a request from you.

    We may also make available to you, POS Terminals of third-party payment solution providers (“Third-Party Providers”) on the Website. You will be required to provide your information to these Third-Party Providers if you opt to purchase their POS Terminals. You will also be required to agree to the terms of use of these Third-Party Providers. Any acquisition by you of such POS Terminals of Third-Party Providers, and any exchange of information between you and any Third Party Provider, is solely between you and the applicable Third Party Provider.

    To order a POS terminal, log in to your Business Account and navigate to the “Request POS Terminal” section on the dashboard. Provide the necessary details for the POS Terminals as well as your delivery details and the Business Account to be debited for the upfront purchase fee for the POS Terminals.

    Managing settlements for transactions from your POS terminals is streamlined within the Website. In the “Settlements” section, you can configure custom Settlement Accounts, create a settlement sub-account for POS Terminals, and add external bank accounts.

    We shall not be liable for any losses incurred by to you arising from the use, misuse, malfunction, theft, damage, loss or negligent handling of the POS Terminals by you or any other person.

    You agree to be responsible for all the actions of your employees including fraudulent acts or omissions in relation to the POS Terminals. We may freeze your Business Account in an event where a fraudulent transaction is reported on the POS Terminals deployed to you. You shall report all suspicious transactions to us within 6 (six) working hours of such occurrences. You shall report to us if you erroneously receives transaction funds not transacted on the POS Terminals deployed to you. If we receive your report or contact you regarding an alleged unauthorised or fraudulent activity involving the POS Terminals, it is required that you respond to any communications from us within 1 (one) Business Day of receiving our communications. This includes providing any requested information or evidence relating to the alleged unauthorised or fraudulent activity.

    You may not use the funds in your Business Account to make purchases, withdraw cash or for any other purpose not provided on the Website. You are solely responsible for determining whether the funds maintained in your Business Account are acceptable to you.

    We reserve the right to impose, deduct, review and change any fees or charges for your use of the Services, at our sole discretion. We will notify you before charging a fee for the Services by delivering notice to you electronically, by posting such fee on the Website, or by any other method permitted by applicable law. If you continue using the Services after such notice, you agree that you shall pay all applicable fees, commissions, and/or charges for using the Services as and when due. We are not responsible for any third-party fees that you may incur as a result of using the Services.


    • We reserve the right to refuse the Services to anyone for any reason at any time.

    Payments, transfers, POS Terminals, KYC verifications and account transactions in connection with the Services are currently offered in partnership with our respective partners.

    PiggyVest is not a financial adviser, and the Services are not intended to provide financial or investment advice. Your financial situation is unique. We are not responsible for ensuring your Bank Account has sufficient funds for your needs, purposes, or transactions. We do not make any representations, warranties, or guarantees of any kind that the Services are appropriate for you. Before using the Services, you should consider obtaining additional information and advice from a financial adviser.


5. USING THE WEBSITE


You represent and warrant that you own the email address or mobile phone number you register with, and all information entered or collected in the course of creating your Business Account and any information you subsequently add or update from your settings from time to time is true, accurate, current, and complete. You agree not to misrepresent your identity or your User Information. If we approve your registration, you will be authorized to use the Services, subject to these Terms.

You will also need a mobile phone (Android or iOS), internet connection and a valid bank account (as applicable), to use this Website and our Services therein.

For our compliance purposes and in order to provide the Services to you, you hereby authorize us to, directly or through a third party, obtain, verify, and record information and documentation that helps us verify your identity and Bank Account information. When you register for the Services and from time to time thereafter, we may require you to provide and/or confirm information and documentation that will allow us to identify you, such as:

  1. A copy of your CAC registration documents, status report and Tax Identification Number;
  2. A copy of your Representative`s government-issued photo ID, such as a passport, national identity card or driver`s license;
  3. Bank Verification Number (BVN) of your Representative(s);
  4. A copy of a utility bill, bank statement, affidavit, or other bill, dated within three months of our request, with your name and Nigerian street address on it;
  5. Copies of the documentation listed in (b) – (d) above of the directors and shareholders or proprietor(s) of the Business User; and
  6. Such other information and documentation that we may require from time to time.


You and your Representative must not attempt to create a Business Account on behalf of or for the benefit of a user whose use of the Services was suspended or terminated by us unless we approve otherwise.
You must specify at least one Representative (also a signatory) to manage your Business Account when registering on the Website. You and your Representative represent and warrant to us jointly and severally that (a) your Representative is authorized to provide User Information on your behalf and to bind you to this Terms; (b) your Representative is an executive officer, senior manager or otherwise has significant responsibility for the control, management or direction of your business; and (c) You and your Representative shall be personally responsible and liable for your use of the Services. We may require you or your Representative to provide additional information or documentation demonstrating your Representative`s authority.
We shall not be responsible or held liable for any actions or inactions, negligence, misrepresentation, or fraudulent activity by any Representative or other individual acting on your behalf.
You must promptly notify us of changes to your Representative, User Information or the nature of your business by updating your Business Account on the Website. You must immediately notify us, and provide us with updated User Information, if (a) you experience or anticipate experiencing a change of control; (b) you experience or anticipate experiencing a material change in your business or financial condition, including if you experience or are likely to experience an insolvency proceeding; (c) the regulatory status of the business for which you are using the Services changes, including if it becomes subject, or no longer subject, to regulatory oversight; or (d) a governmental authority has notified you that you or your business is the subject of investigative action.
It is imperative that your data with us is current and accurate. You may request for the rectification of any personal data that we hold about you to enable you to correct any incomplete or inaccurate data we hold about you. We may, however, need to verify the accuracy of the new data you provide to us.

You are responsible for ensuring that all Representatives or persons who access the Services through your Business Account or internet service are aware of these Terms and our Privacy Policy, and that they comply with them.

By using the Services and providing User Information to us, you automatically authorise us to obtain, directly or indirectly through our third-party service providers and without any time limit or the requirement to pay any fees, information about you and your Bank Account from the financial institution holding your Bank Account and other third-party websites and databases as necessary to provide the Services to you. For purposes of such authorisation, you hereby grant PiggyVest and our third-party service providers a limited power of attorney, and you hereby appoint PiggyVest and our third-party service providers as your true and lawful attorney-in-fact and agent, with the full power of substitution and resubstitution, for you and in your name, place, and stead, in any and all capacities, to access third-party websites, servers, and documents; retrieve information; and use your User Information, all as described above, with the full power and authority to do and perform each and every act and thing requisite and necessary to be done in connection with such activities, as fully to all intents and purposes as you might or could do in person.

YOU ACKNOWLEDGE AND AGREE THAT WHEN WE OR OUR THIRD-PARTY SERVICE PROVIDERS ACCESS AND RETRIEVE INFORMATION FROM SUCH THIRD-PARTY WEBSITES, WE AND OUR THIRD-PARTY SERVICE PROVIDERS ARE ACTING AS YOUR AGENT, AND NOT THE AGENT OF OR ON BEHALF OF THE THIRD PARTY. YOU ACKNOWLEDGE AND AGREE THAT WHEN WE OR OUR THIRD PARTY SERVICE PROVIDERS RECEIVE YOUR BANK ACCOUNT, DEBIT OR PAYMENT CARD AND/OR OTHER SECURITY INFORMATION IN RELATION TO THE DEBITING OR CREDITING YOUR BANK ACCOUNT(S), YOU HAVE AUTOMATICALLY AUTHORISED DEBITS AND CREDITS FROM AND TO YOUR BANK ACCOUNT AS APPLICABLE.
YOU AGREE THAT OTHER THIRD PARTIES SHALL BE ENTITLED TO RELY ON THE FOREGOING AUTHORIZATION, AGENCY, AND POWER OF ATTORNEY GRANTED BY YOU. YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE NOT ENDORSED OR SPONSORED BY ANY THIRD-PARTY ACCOUNT PROVIDERS ACCESSIBLE THROUGH THE SERVICES. WE MAKE NO EFFORT TO REVIEW INFORMATION OBTAINED FROM THE FINANCIAL INSTITUTION HOLDING YOUR BANK ACCOUNT AND OTHER THIRD-PARTY WEBSITES AND DATABASES FOR ANY PURPOSE, INCLUDING, BUT NOT LIMITED TO, ACCURACY, LEGALITY, OR NON-INFRINGEMENT. AS BETWEEN PIGGYVEST AND OUR THIRD-PARTY SERVICE PROVIDERS, PIGGYVEST OWNS YOUR CONFIDENTIAL USER INFORMATION.
THE INFORMATION YOU PROVIDE US IS SUBJECT TO OUR PRIVACY POLICY.


6. SECURITY OF FUNDS IN YOUR BUSINESS ACCOUNT


The funds in your Business Account are warehoused and managed by PV Capital Limited - RC No. 1760152 (“PV Capital”). PV Capital is a duly registered Fund/Portfolio Manager with the Securities and Exchange Commission of Nigeria, and all its operations are in compliance with applicable regulations.
In addition, we enforce bank-grade security levels and provide you with the option to set up two-factor authentication for key transactions, as an extra layer of protection, over your PiggyVest Account. A one-time password (OTP) will be required to authenticate certain transactions.
There is also a multi-level approval security feature to enhance control and oversight in the funds transfer process, involving a two-step verification process before a transfer is consummated.


7. THE PURPOSE FOR WHICH WE WILL USE YOUR DATA


The information that we collect from you may be used in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other services we offer that are similar to those that you have already accessed, purchased or enquired about;

  • to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;

  • to ensure that content from our site is presented in the most effective manner for you and to notify you about changes to our Services;

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources - We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).


8. DISCLOSURE OF YOUR INFORMATION


You agree that we have the right to share any other information relating to you, your transactions and/or your Business Account:

  • with any of our affiliated companies and service providers;
  • with financial service providers and non-financial companies, such as email service providers that perform marketing services on our behalf, and fraud prevention service providers that use the information to provide services to us;
  • with a non-affiliated third-party to access and transmit your personal and financial information from a relevant financial institution. You grant the third-party the right, power, and authority to access and transmit this information according to terms of their privacy policy, where you subscribe to third-party services;

  • with selected third parties including business partners for the performance of any contract we enter into with them or you and/or to complete a transaction with you;

  • with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets or give some or total control over our business or alternatively, acquire all or parts of their businesses;

  • in compliance with applicable law, legal processes, regulatory guidelines and regulatory directives that require us to report or disclose information to a governmental body, regulatory authority or any other competent authority;

  • with relevant law enforcement officials or other third parties, such as investigators or auditors, if we believe it is appropriate to investigate fraud.

Mandatory Disclosure by Financial Institutions and Designated Non-Financial Businesses and Professions

You agree that you are aware that all Financial Institutions (FI) or Designated Non-Financial Institutions (DNFIs) are required to report in writing to the Nigerian Financial Intelligence Unit (NFIU) single transaction, lodgement, or transfer of funds:
  • in excess of N5,000,000 or its equivalent, in the case of an individual;
  • in excess of N10, 000,000 or its equivalent, in the case of a body corporate;
  • that is a transfer to or from a foreign country of funds or securities by a person or body corporate including a money service business of a sum exceeding US$10,000 or its equivalent;
  • involving or that are suspicious transactions irrespective of the amount as required by section 7 of the Money Laundering (Prevention and Prohibition) Act 2022 and section 84 of the Terrorism (Prevention and Prohibition) Act 2022.


9. DATA SECURITY AND RETENTION


We deploy strict physical, electronic, and administrative security measures to protect your information from access by unauthorised persons, against unlawful processing and foreseeable hazards and breaches when online.

We will retain your data for as long as necessary for the said purpose of the processing, and after that, we will keep your data as long as the law requires.


10. THIRD PARTY WEBSITES


The Website may, from time to time, contain links or connections to third-party websites or services that are not owned or operated by us or our third-party service providers or licensors. We provide such links and connections for your reference only. We do not control such third-party websites or services and are not responsible for their availability or content. Our inclusion of such links and connections does not imply our endorsement of such third-party websites or services or any association with their owners or operators. We assume no liability whatsoever for any such third-party websites or services or any content, features, products, or practices of such third-party websites or services. Your access and use of such third-party websites and services is subject to applicable third-party terms and conditions and privacy policies. We encourage you to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize.


11. INTELLECTUAL PROPERTY


Copyright

All Content included in or made available through this Website such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of PiggyVest or its specified affiliate or its licensors and protected by Nigerian and international copyright laws.
Trademarks
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through this Website are trademarks or trade dress of PiggyVest or its specified affiliate or its licensors in Nigeria and other countries.

In particular, the PiggyVest and this Website`s logos and designs are trademarks of PiggyVest or its specified affiliate. We do not grant you any licences, express or implied, to our intellectual property or the intellectual property of our licensors, except as expressly stated in these Terms except with our prior written permission. We and our third-party licensors retain all rights, titles, and interest in and to the Services, Content, and any associated patents, trademarks, copyrights, mask work rights, trade secrets, and other intellectual property rights.

PiggyVest`s trademarks and trade dress registered or unregistered shall not be used in connection with any product or service that is not PiggyVest`s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PiggyVest.

PiggyVest does not own the rights to the images, trademarks, and intellectual property of our licensors or any third parties that are featured on this Website. All rights of these images, trademarks and intellectual property belong to their respective owners.

The intellectual property rights of all software made available to you on this Website remain the property of PiggyVest, its affiliates and its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by PiggyVest and its licensors.


12. RESTRICTIONS ON USING THE SERVICES


Your use of the Services must comply with all applicable law. If your use of the Services is prohibited by applicable law, then you are not authorised to use the Services. We are not responsible if you use the Services in any manner that violates applicable law. However, in the case of a legal entity, you shall not use the Services for any personal, household, or other use that is not related to the entity`s business purposes or not on behalf of any third parties unaffiliated with the entity.

You agree not to authorise any other person or entity to use your username and password or mobile device to access the Services, save for an authorised Representative. You are solely responsible for the maintenance, confidentiality, and security of your username, password and other User Information. Except as otherwise required by applicable law, you are responsible for all transactions and other activities authorised or performed using your username and password or mobile device, whether authorised or unauthorised by you. We are not responsible for any losses arising from the loss or theft of your User Information or your mobile device or from unauthorised or fraudulent transactions associated with your Bank Account or your PiggyVest Account. If you suspect or become aware of any unauthorised activity or access to your username, password, or mobile device, or in the event of a loss or theft of your device, you must contact us immediately at +234(0)8097924851 or [email protected]. In order to take any action, you will need to provide certain User Information so we can verify your identity.

We offer the Services and the features, information, materials, and content provided and depicted through the Services (collectively, “Content”) solely for your personal use for the purposes described therein and in these Terms. Any and all other uses are prohibited. You may not restrict or inhibit any other person from using or enjoying the Services or Content. The Services and Content (including without limitation, their text, graphics, images, logos and button icons, photographs, editorial content, notices, trademarks, trade names and/or service marks, and all materials incorporated) are protected by copyright, trademark, patent, and other intellectual property laws. We expressly reserve all rights and remedies under applicable law.

Except as expressly provided by these Terms or with our prior written consent, you may not use, modify, disassemble, decompile, reverse engineer, reproduce, distribute, rent, sell, license, publish, display, download, transmit, or otherwise exploit any Content in any form by any means. Without limiting the foregoing, you agree not to (and not to allow any third party to: (a) use any robot, spider, scraper, or other automatic or manual device, process, or means to access the Services or copy any Content, except as expressly authorized by us; (b) take any action that imposes or may impose (in our sole determination) an unreasonable or a disproportionately large load on the Services or our infrastructure; (c) utilise any device, software, or routine that will interfere or attempt to interfere with the functionality of the Services; (d) rent, lease, copy, provide access to, or sublicense any portion of the Services or Content to a third party; (e) use any portion of the Services or Content to provide, or incorporate any portion of the Services or Content into, any product or service provided to a third party; (f) reverse engineer, decompile, disassemble, or otherwise seek to obtain the source code of the Services or Content; (g) modify the Services or Content or create any derivative product from any of the foregoing; (h) remove or obscure any proprietary or other notices contained in the Services or Content; (i) use the Services or Content in any way that is illegal, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable, as we may determine in our sole discretion; (j) jeopardize the security of your Business Account or any other person’s Business Account (such as allowing someone else to use your username and password to access the Services); (k) attempt, in any manner, to obtain the username, password, account, or other security information from any other user of the Services; (l) violate the security of any computer network or crack any passwords or security encryption codes; or (m) run Maillist, Listserv, any form of auto-responder or “spam,” or any processes that run or are activated while you are not logged in to access the Services.

We may, but are not obligated to, monitor your use of the Services and Content.

The Services may permit you to submit content, send emails and other communications, and provide other information for publication or distribution to third parties (collectively, “User Content”). Any User Content must not be illegal, threatening, obscene, racist, defamatory, libellous, pornographic, infringing of intellectual property rights, promoting of illegal activity or harm to groups and/or individuals, invasive of privacy, purposely false or otherwise injurious to third parties, or objectionable and must not consist of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, or any form of “spam.” If you submit User Content, and unless we indicate otherwise, you grant us a nonexclusive, perpetual, royalty-free, irrevocable, and fully sublicensable (through multiple tiers) right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, display, and otherwise exploit such User Content throughout the world in any media. We take no responsibility and assume no liability for any User Content submitted by you or any other user or third party.

To the extent permitted by applicable law, we may, in our sole discretion and without liability to you, terminate (or suspend access to) your use of the Services, Content, or your Business Account for any reason, including, but not limited to, your breach of these Terms. We may restrict access to portions of the Services, for some or all users, from time to time.

The Services may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons. You are responsible for obtaining any equipment and internet service necessary to access the Website and Services.


13. PROHIBITED USES


You shall not use your Business Account to engage in the following categories of activities (“Prohibited Uses”). The specific types of use listed below are representative, but not exhaustive. If you are not clear on whether or not your use of the Services involves a Prohibited Use, please contact us at +234(0)8097924851 or [email protected]. By accepting these Terms, you confirm that you shall not use your Business Account for any of the following:

  • Unlawful activity: this includes any activity which violates, or assists in the violation of any law, statute, regulation or sanctions in Nigeria.
  • Fraud: this includes any activity which defrauds PiggyVest, this Website or other Users of this Website, or provides any false, inaccurate or misleading information to PiggyVest.
  • Intellectual property infringement: this involves engaging in any activities that may infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the law including but not limited to the use of PiggyVest’s intellectual property, name or logo, without express consent from PiggyVest or in a manner that otherwise harms the PiggyVest brand.
  • Abuse of other Users: this includes any activity which interferes with another User’s access to the Services, including defamation, extorting, abusing, harassing, threatening or violating the rights and privacy of other users.

In the event of any losses incurred by us or damage to our brand or reputation, arising from you engaging in any use of the Services classified as Prohibited Use, we reserve the right to take any legal actions against you as may be necessary to remedy the loss or damage.


14. FRAUD ENQUIRIES


If we contact you regarding an alleged unauthorised or fraudulent activity involving your Business Account, it is required that you respond to any communications from us within 1 (one) Business Day of receiving our communications. This includes providing any requested information or evidence relating to the alleged unauthorised or fraudulent activity.

Unless proven otherwise by you, all our communications shall be deemed to have been received by you at the time they are sent by us.


15. DUE DILIGENCE AND AUDIT RIGHTS


We operate an anti-money laundering compliance program and reserve the right to perform due diligence checks on all Business Users of the Website.

You agree to provide to us all such information and documentation as we may require:

  1. in order to verify your adherence to, and performance of, your obligations under these Terms;
  2. for the purpose of disclosures pursuant to a valid order by a court or other governmental body; or
  3. as otherwise required by law or applicable regulation.

Anti-Money Laundering

You represent and warrant the following and shall promptly notify PiggyVest if any of the following ceases to be true and accurate:
  • To the best of your knowledge (having made due and careful enquiries), none of the cash transferred to or withdrawn from or used for investments on the Website, shall be derived from or related to any activity that is deemed to be in contravention or breach of applicable law;
  • No contribution or payment by you to us shall cause us to be in violation of any applicable law.

Where we discover that the representations above are untrue or inaccurate or that our Website and or Services are being used contrary to applicable law or for any suspicious transactions; as determined by us, you undertake to indemnify us against any loss, damages or expenses that we may incur as a result of it and further acknowledge that we have an obligation to report your activities to the relevant authorities without recourse to you.


16. WARRANTY DISCLAIMER


TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS, YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR THIRD-PARTY SERVICE PROVIDERS EXPRESSLY DISCLAIM ANY AND ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND AS TO THE SERVICES AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE AND OUR THIRD-PARTY SERVICE PROVIDERS MAKE NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, OR (E) ANY ERRORS IN THE SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE OBTAINED BY YOU FROM US OR OUR THIRD-PARTY SERVICE PROVIDERS THROUGH OR FROM THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.


17. LIMITATION OF LIABILITY


TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT PIGGYVEST, ITS AFFILIATES AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, PARTNERS, REPRESENTATIVES AND THIRD-PARTY SERVICE PROVIDERS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR (A) THE PERFORMANCE OF THE SERVICES OR THE INABILITY TO USE THE SERVICES; (B) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF SUCH PERSONS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH THESE TERMS, THE SERVICES, OR CONTENT; (C) THE ACTIONS OR INACTIONS OF ANY REPRESENTATIVE OR OTHER INDIVIDUAL ACTING OR PURPORTING TO ACT ON BEHALF OF A LEGAL ENTITY IN RELATION TO THE SERVICES OR FOR OUR ACTING BASED ON ANY INSTRUCTION RECEIVED FROM SUCH PERSONS WE REASONABLY BELIEVE TO BE ACTING ON BEHALF OF THE LEGAL ENTITY; OR (D) ANY EVENT BEYOND OUR REASONABLE CONTROL.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR LIABILITY TO YOU FOR ACTIONS OR INACTIONS DIRECTLY TRACEABLE TO US, WHETHER IN CONTRACT, NEGLIGENCE, AND OTHER TORT, BY WAY OF INDEMNITY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS TERMS SHALL BE SUBJECT TO THE FOLLOWING FINANCIAL LIMITS: (A) IN NO EVENT SHALL WE BE LIABLE TO YOU IN EXCESS OF ANY AMOUNT THAT HAS ACCRUED TO US FROM TRANSACTIONS EMANATING BY VIRTUE OF THE SERVICES, IN THE MONTH IMMEDIATELY PRECEDING THE DATE THE FIRST SUCH CLAIM ARISES; (B) NO LIABILITY SHALL BE RAISED AGAINST US MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF THE CAUSE OF SUCH LIABILITY; AND (C) WE WILL NOT BE LIABLE FOR THE ACTIONS OR INACTIONS OF ANY THIRD PARTY NOT ACTING ON OUR INSTRUCTIONS, AND WE WILL NOT BE LIABLE FOR ACTIONS OR INACTIONS NOT DIRECTLY TRACEABLE TO US.

DUE TO THE NIGERIA INTER-BANK SETTLEMENT SYSTEM (NIBSS), PAYMENTS MAY BE DELAYED. THUS, WE SHALL NOT BE LIABLE FOR ANY DELAYED PAYMENTS. WE SHALL NOT BEAR ANY LIABILITY FOR INABILITY TO COMPLETE A PAYMENT INSTRUCTION BECAUSE OF INACCURATE OR INSUFFICIENT PAYMENT INSTRUCTIONS, OR THE FAILURE OF THE RECIPIENT OR BANK TO CLAIM THE PAYMENT, OR BECAUSE EITHER YOU OR THE RECIPIENT DID NOT PROVIDE ANY REQUESTED INFORMATION, OR WE OR THE ISSUING BANKS ARE UNABLE TO VERIFY YOUR IDENTITY OR THE IDENTITY OF THE RECIPIENT TO OUR SATISFACTION.

WHILE WE MAY PROVIDE INDICATIVE INTEREST RATES/RETURNS WITH RESPECT TO CERTAIN ACCOUNTS VIA THE WEBSITE, YOU RECOGNIZE AND ACCEPT THAT THERE MAY BE LOSS OR DEPRECIATION OF THE VALUE OF ANY ASSETS DUE TO THE FLUCTUATION OF MARKET VALUES, AND ACCORDINGLY THE VALUE OF ASSETS/INTEREST RATES (AS APPLICABLE) IN YOUR BUSINESS ACCOUNT MAY OR DECREASE BASED ON PREVAILING MARKET CIRCUMSTANCES. YOU REPRESENT THAT WE HAVE NOT MADE ANY GUARANTEE, EITHER ORAL OR WRITTEN, THAT YOUR BUSINESS OR SAVINGS OBJECTIVE WILL BE ACHIEVED OR THAT THE VALUE OF ANY ASSETS IN THROUGH YOUR BUSINESS ACCOUNT WILL NOT DECLINE.


18. BREACHES OF THESE TERMS


In the event of a breach of these Terms, or a reasonable suspicion that you have breached these Terms in any way, PiggyVest may:

  1. temporarily suspend your access to our Services;
  2. permanently prohibit you from accessing our Services;
  3. block computers using your IP address from accessing our Services;
  4. contact any or all of your internet service providers and request that they block your access to our Services;
  5. delete your Business Account; and/or
  6. commence legal action against you, whether for breach of contract or otherwise.

Termination, Restriction or Suspension of Business Account

We reserve the right to terminate, suspend and/or restrict your Business Account or your use of our Services where:

  1. we reasonably believe that any transactions or activities on your Business Account are suspicious;
  2. you are creating problems or possible legal liabilities for us or other third parties;
  3. we reasonably believe that such restrictions will improve the security of the Website or reduce our or another person`s exposure to financial liabilities;
  4. we reasonably believe that you are infringing the rights of third parties;
  5. we reasonably believe that you are acting inconsistently with these Terms or our policies;
  6. despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us;
  7. you fail to make, or it is evident that you are unable to make, full payment of any fees due for our Services by your payment due date; or
  8. we deem it fit for any reason and at any time, in our interest and that of other third parties.

Where we suspend, prohibit or block your access to our Services you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

To the extent permitted by applicable law, we may, terminate (or suspend access to) your use of our Services.


19. INDEMNITY


At our request, you agree to defend, indemnify, and hold harmless PiggyVest, its affiliates and their respective employees, officers, directors, agents, partners, representatives and third-party service providers from and against any and all claims, suits, liabilities, damages (whether actual, consequential, punitive or exemplary), losses, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising from or in any way related to any third-party claims relating to your use of the Services, violation of these Terms, applicable law or any third-party rights, your fraud or willful misconduct. Such indemnified parties reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which event you will cooperate in asserting any available defences.

You agree that where you wish to process or initiate transactions above the daily limit of N5,000,000 (five million Naira) or such other limit to be implemented at our discretion, you shall fully indemnify and hold us harmless from any losses, penalties, claims, actions, damages, liabilities or suits arising from such transactions. You agree that should you or us suffer any losses as more fully enumerated in the preceding sentence and paragraph, you shall be liable for the full amount of such losses.

You agree that in addition to any general lien or similar right to which we may be entitled in law, we may at any time, set off or transfer any funds in your Business Account in or towards satisfaction of any claim made against us or loss suffered by us as a result of or related to such transactions described in the preceding paragraph, any third-party claims relating to your use of the Services, violation of these Terms, applicable law or any third-party rights, your fraud or willful misconduct.

You agree that your indemnity obligations in these Terms shall not be reduced by any claim by you against PiggyVest, any of its affiliates or their respective employees, officers, directors, agents, partners, representatives and/or third-party service providers.


20. CESSATION OF YOUR USE OF THE SERVICES


You may stop using the Services, close your Business Account, and cancel these Terms at any time by contacting us at +234(0)8097924851 or [email protected] and providing sufficient information for us to verify your identity. Notwithstanding the foregoing, if there are any pending transactions relating to your Business Account when we receive your termination notice, we will close your Business Account promptly after such transactions are completed. Your termination of these Terms will not affect any of our rights or your obligations arising under these Terms prior to termination.

Upon the closure of your Business Account, we will transfer the funds in your Business Account, if any, to your Bank Account. If your Bank Account is closed or we are otherwise unable to transfer the funds in your Business Account to your Bank Account, we will send you a cheque for the amount of the funds to you at your street address in our records.

If you do not use the Services for a certain period, applicable law may require us to report the funds in your Business Account as unclaimed property. If this occurs, we may try to locate you at the address shown in our records. If we are unable to locate you, we may be required to deliver any funds in your Business Account to the applicable state as unclaimed property. The specified period to report and deliver funds to a state varies by state, but usually ranges between two and five years.

Provisions of these Terms that, by their nature, should survive termination of these Terms will survive termination of these Terms.


21. GENERAL TERMS

Additional Terms

PiggyVest is a company incorporated in the United Kingdom with affiliates in Nigeria. As such, we may also be required to comply with applicable international sanction laws and regulations issued by international bodies or government agencies in the United Kingdom and Nigeria. Therefore, we reserve the right to terminate your account without incurring any liability, and we are under no obligation to make any payment under, or otherwise to open this account, if you violate any applicable international sanctions or there is involvement by any person (natural, corporate or governmental) listed in international or local sanctions lists, or any involvement by or nexus with countries as may be included from time to time in the sanctions list, or any of their governmental agencies.

You confirm that you will not use your Business Account to deal in, trade, transact or receive any payments relating to unauthorized activities.

Amendment

We reserve the right, subject to applicable law, to deliver to you any notice of changes to existing terms or the addition of new terms by posting an updated version of these Terms on the Website or delivering notice thereof to you electronically. You are free to decide whether or not to accept a revised version of these Terms, but accepting these Terms, as revised, is required for you to continue accessing or using the Services.

If you do not agree to these Terms or any revised version of these Terms, your sole recourse is to terminate your access or use of the Services. Except as otherwise expressly stated by us, your access and use of the Services are subject to and constitute your acceptance of the version of these Terms in effect at the time of your access or use.

Assignment

You may not transfer, assign, or delegate these Terms or your rights or obligations hereunder or your Business Account in any way (by operation of law or otherwise) without our prior written consent. To the extent permitted by applicable law, we may transfer, assign, or delegate these Terms and our rights and obligations hereunder without your consent.

Set-off and Collection Rights

Without limiting our other rights, we may set-off or deduct any amount you owe us from your wallet on the Website, the balance of any proceeds due to you, your Bank Account, and/or other payment instrument registered with us. If we are unable or do not wish in our sole discretion to set-off any amount you owe us, you will immediately pay us, upon demand, such amount. You also agree to pay all costs and expenses associated with collection in addition to the amount collected, including without limitation any applicable interest, attorneys` fees, court costs, collection agency fees, and other legal expenses.

Non-waiver

The failure of either you or us to exercise, in any way, any right herein will not be deemed a waiver of any further rights hereunder. Specifically, you agree that if we do not exercise or enforce any legal right or remedy which is contained in these Terms, this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to us.

Taxes

You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that we may, in our sole discretion, do any of the foregoing on your behalf or for ourselves.

Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be deemed to be severed from these Terms but shall not affect the validity and enforceability of the other remaining provisions.

Force Majeure

We shall not be liable for any delay or failure to perform any obligation as required by these Terms as a result of any cause or condition including but not limited to, an act of God, epidemic, pandemic, acts of civil or military authorities, national or local emergency, acts of terrorists, acts or omissions of Government including directives from a regulatory authority, civil disturbance, war, strike or other labour dispute, fire, explosion, interruption in telecommunications or internet services or network provider services, of equipment and/or software or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.

Third-Party Beneficiary

You agree that our third-party services providers are third-party beneficiaries of the applicable provisions of these Terms, with all rights to enforce such provisions as if such service providers were a party to these Terms.

Entire Agreement

These Terms, together with our Privacy Policy constitute the entire and sole agreement between you and us with respect to the Services and supersedes all prior understandings, arrangements, or agreements, whether written or oral, regarding the Services.

Governing Law

These Terms are made under and will be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Dispute Resolution

For any and all controversies, disputes, demands, claims, or causes of action between you and us (including the interpretation and scope of this section) relating to the Services or these Terms, you and we agree that any such controversy, dispute, demand, claim, or cause of action shall be resolved in the first instance, by mutual discussions within fourteen (14) days of either you or us notifying the other of the existence of a dispute or claim. We and You shall use all reasonable endeavours to resolve amicably and in good faith any dispute arising out of or in connection with the Services or these Terms.

In the event that we and you are unable to reach an amicable resolution by mutual discussions within the fourteen (14) days referred to in the preceding paragraph, then such dispute or claim shall be settled through binding and confidential arbitration. As used in this Section, "we" and “us” mean PiggyVest and its subsidiaries, affiliates, predecessors, successors, and assigns and all of its and their respective employees, officers, directors, agents, and representatives. In addition, "we" and "us" include any third party providing any product, service, or benefit in connection with the Services or these Terms (as well as any related or prior agreement that you may have had with us) if such third party is named as a co-party with us in any controversy, dispute, demand, claim, or cause of action subject to this Section.

Arbitration will be subject to the applicable Arbitration and Mediation Act 2023 in Nigeria and not any state arbitration law.

We and You shall mutually agree on the appointment of a sole arbitrator within fourteen (14) Business Days from when the dispute is referred to arbitration. Where we and you are unable to agree on the appointment of the Arbitrator, such sole arbitrator shall be appointed by the President, the Chartered Institute of Arbitrators, United Kingdom, Nigeria Branch (CIARb Nigeria) on the application of either we or you.

The venue of the arbitration shall be Lagos State, Nigeria and the language to be used in the arbitral proceedings shall be English. We and You agree that the decision of the Arbitrator shall be final and binding on both of us.

You and we must abide by the following rules: (a) the arbitrator will honor claims of privilege and privacy recognized at law; (b) the arbitration will be confidential, and neither you nor we may disclose the existence, content, or results of any arbitration, except as may be required by applicable law or for purposes of enforcement of the arbitration award; (c) subject to the limitation of liability provisions of these Terms, the arbitrator may award any individual relief or individual remedies that are expressly permitted by applicable law; and (d) each party will pay its own attorneys’ fees and expenses, unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses and the arbitrator awards such attorneys’ fees and expenses to the prevailing party, and, in such instance, the fees and costs awarded will be determined by the applicable law.

The arbitral award rendered by the arbitrator shall be entered in any court of competent jurisdiction as judgment. Nothing in these dispute resolution provisions shall prevent either we or you from obtaining interim pre-emptive or injunctive relief from a court of competent jurisdiction to enforce or prevent a breach of a term of these Terms - provided that the relief is obtained in legal proceedings instituted as a prelude to a reference to arbitration.

This Section will survive termination of your Business Account and if any part of these dispute resolution provisions is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with any applicable law, then the balance of these dispute resolution provisions will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal, or conflicting part was not contained herein.

We shall not be involved in any dispute that may arise between a User and any of its customers unless such dispute specifically relates to our transaction settlement obligations or rights for the Services.

No provision of these Terms will be construed against any party on the basis of that party being the drafter.

Complaints and Disputes
If you have any questions, complaints, feedback comments, or concerns regarding these Terms or the Services, please contact us at +234(0)8097924851 or [email protected]. When you contact us, please provide us with the relevant information we need to verify your account.